Support Arrangements

As part of our ongoing commitment to providing you with a comprehensive lettings management solution, backed up by an excellent support service, we have introduced a new support facility within RentPro. This will ensure that we process your RentPro support requests as quickly and efficiently as possible. Upon logging in to RentPro you will find a new “Support” link located in the upper right area of the RentPro application (v2.0 only). Clicking on this link will display a blank email pre-addressed to our support team.

The support process is as follows:

• If your query is in relation to RentPro functionality then please consult the RentPro user manual in the first instance.
• If your query remains unresolved then submit a support request using the mechanism detailed above. Queries in relation to use of the RentPro application will be answered free of charge as per the terms of your RentPro subscription. We do however reserve the right to apply charges where the issue is in relation to data entry issues.  

Could all users still using version 1 of RentPro contact us to arrange a convenient date for the upgrade to version 2.0 to take place?

The RentPro Team

As RentPro evolves, new capabilities are added to the product's already comprehensive feature set. Although all the features and functionality of the product are documented online, an onsite, hands-on training session is often invaluable to enable customers to hit the ground running.

Our half-day and full-day training packages allow you to explore the full potential of the product, and to address specific questions relating to your own unique way of conducting your property letting business. Find out more...

If you would like to arrange a training session at your premises, then please contact us on 028 4175 4836, by email at info@rentpro.co.uk

RentPro, c/o K-Point, 8 Osborne Promenade, Warrenpoint, Co. Down BT34 3NQ
Tel: +44 28 4175 4836          Web: www.rentpro.co.uk          Email: info@rentpro.co.uk

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